Last Updated: 15-August-2024

Introduction

CloudZoo Softwares Private Limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Cloud ERP Software ("the Software"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Software.

1. Information We Collect

We may collect the following types of information when you use the Software:

1.1 Personal Information

• Name
• Email address
• Contact number
• Company name
• User credentials

1.2 Technical Information

• IP address
• Browser type and version
• Operating system
• Device type
• Log files and usage data

1.3 Financial Information

• Billing address
• Payment details (collected and processed through a secure third-party payment gateway)

1.4 Business Data

• Data entered by users into the Software, including but not limited to customer information, financial records, and inventory details.

2. How We Use Your Information

We use the information we collect in the following ways:

2.1 To Provide and Manage the Software

• To create and manage user accounts
• To provide access to the Software's features and functionalities

2.2 To Improve Our Services

• To understand how users interact with the Software
• To improve user experience and service delivery

2.3 To Communicate with You

• To send you updates, notifications, and administrative messages
• To respond to your inquiries and provide support

2.4 To Process Payments

• To process transactions and manage billing

2.5 To Ensure Security

• To monitor and protect the integrity and security of the Software

3. Sharing Your Information

We may share your information in the following circumstances:

3.1 With Service Providers

• We may share your information with third-party service providers who assist us in operating the Software and conducting our business.

3.2 For Legal Reasons

• We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3 In Business Transfers

• If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We use a variety of security measures to protect your personal and business data. These include encryption, firewalls, and secure data storage. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal and business data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

6. Your Rights

You have the following rights regarding your personal data:

6.1 Access and Correction

• You may access and update your personal information at any time by logging into your account.

6.2 Data Portability

• You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.

6.3 Erasure

• You may request that we delete your personal data, subject to legal obligations.

6.4 Objection

• You may object to the processing of your data in certain circumstances.

7. Third-Party Links

The Software may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites.

8. Children's Privacy

Our Software is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

CloudZoo Softwares Private Limited

Email: [email protected]
Address: 2nd Floor, Arun Towers, 319, Dharapuram Main Rd, near Axis Bank, Puthur Pirivu,br Tiruppur, Tamil Nadu 641604